About our privacy policy

Woosa B.V. cares a lot about your privacy. We only process the data needed to improve our services. We handle the data that we collected about you and the way you use our services carefully. We will never give your data to third parties for commercial objectives.

This privacy policy is applied whenever you use the site, and the services offered by Woosa B.V. The validity of this policy started at 22/10/2018. Whenever a newer version of the policy is published, the validity of earlier versions are cancelled. This privacy policy describes which data about you is being collected by us, what it is being used for, by who, and under which circumstances it could be shared with third parties. We will also explain how we save your data and how we protect them from getting abused. You also get to know your rights about the data you provided us with.

If you have any questions regarding our privacy policy you can get in touch with the contact person who handles privacy matters. You can get the contactdetails at the end of the privacy policy.

About the dataprocessing

Here you can read about the ways we process your data, where we keep them, which security techniques we use, and who can see the data.

Webshopsoftware

WooCommerce

Our webshop is developed with software of WooCommerce. Our webhost is Skyberate. Personal data you provide us with are also available for this party. Skyberate has access to your data to provide (technical)support, they will never use your data for anything else. Skyberate is forced to take security measures because of the agreement we had. The security measures consists of SSL-encryption and a strong password policy. To prevend the loss of data we make regularly back-ups.

Webhosting

Skyberate

Skyberate is our webhost. Skyberate processes personal data in our name, and they won’t use it for their own objectives. Skyberate could be collecting meta data about the use of their services. Meta data is not personal data. Skyberate has made technical and organized measures to prevend loss and unauthorized use of your data. Skyberate is based on our agreement forced to keep the data secret.

MailChimp

We send our e-mail newsletters via MailChimp. MailChimp will never use your name or e-mail address for their objectives. At the bottom of every (marketing)e-mail is an ‘unsubscribe’ link. The moment you click on that button you will never receive a newsletter again. Your personal data will be saved by MailChimp under security measures. MailChimp makes use of cookies and other internet technologies. In that way they can see if the e-mails are being opened. MailChimp retains the right to use your data in order to improve their services. They will also share the data with third parties to improve their services.

Gmail

We us Gmail for our regular business e-mailtraffic. This party made appropriate and organized measures to prevend abuse, loss and corruption of your and our data. Gmail has nog access to our inbox and we handle our e-mailtraffic confidential.

Mollie

To handle (a part of) our payments we make use our the services of Mollie. Mollie processes your name, address and residence details. Mollie has made appropriate and organized measures to keep your data protected. Mollie retains the rights of your data in order to improve their services. They could also share the data with third parties to improve their services.

Facturatie en boekhouden

MoneyBird

To keep track of our administration and accounting we use the services of MoneyBird. We provide them with your name, address en residence data in order to complete your order. This information will be protect, sent and saved. MoneyBird has made the appropriate and organized measures to prevend loss and unauthorized use of the data. MoneyBird will not use your data for their own objectives.

Goal of the dataprocessing

Global goal of the processing

We only use your data in order to provide your with our services. This means that the processing of your data always leads to your order. We will not use your data for marketing. If the data your provided us with is being used by us after your order we will ask your permission. Your data will not be used with third parties. Only by third parties in order to complete our accounting and other required administration.

Automatically collected data

Data that has been collected automatically by our site processed it in order to improve our services. The data (for example your IP-address, webbrowser and operating system) are not personal details.

Cooperation in tax and criminal investigations

In some cases Woosa B.V. is obligated to share your data in with the government or criminal investigations. This is based on a legal obligation. In some cases we are forced to provide your data. We will deny it if we won’t break the law.

Retentionperiods

We will save your data as long as your are our customer. This means that we will save your profile until indicate that don’t want to use our services anymore. If you indicate that you want to stop using our services we will take this as a forget request. Based on administrative requirements we have to save your bills with your data on it. We will save this data until the retentionperiod expires. The staff members don’t have access to your data in this period.

Your rights

Based on the Dutch and European law you have several rights about personal data that we process. We will explain how you can invoke these rights.

In principle, to prevent abuse, we will only send copies and copies of your data to the e-mail address already known to us. In case that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep records of completed requests, in the case of a request to be forgotten, we save anonymous data. You will receive all statements and copies of data in the machine-readable data format that we use within our systems.

You have at every moment the right to send complains if you ever feel that we abuse your personal data.

Rights of inspections

You always have the right to inspect the data that we process or have processed that relate to your person or that can be traced back to you. You can submit a request to that effect to our contact person for privacy matters. You will receive a reply within 30 days. If your request is accepted, we will send you a copy of all the data to the e-mail address known to us with an overview of the processors who have this data in their possession, stating the category under which we have stored this data.

Right of rectification

You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to you. You can submit a request to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is accepted, we will send you a confirmation that the details have been adjusted to the e-mail address known to us.

Right to restriction of processing

Je hebt altijd het recht om de gegevens die wij (laten) verwerken die betrekking hebben op jouw persoon of daartoe herleidbaar zijn, te beperken. Je kunt een verzoek met die strekking doen aan onze contactpersoon voor privacyzaken. Je ontvangt dan binnen 30 dagen een reactie op jouw verzoek. Als jouw verzoek wordt ingewilligd sturen wij je op het bij ons bekende e-mailadres een bevestiging dat de gegevens – tot je de beperking – opheft niet langer worden verwerkt.

Recht to portability

You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to you by another party. you can submit a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed by us by other processors or third parties to the e-mail address known to us. In all likelihood, we will no longer be able to continue the service in such a case, because the secure linking of data files can then no longer be guaranteed.

Right of objection and other rights

In some cases you have the right to object to the processing of your personal data by or on behalf of Woosa B.V .. If you object, we will immediately start the data processing pending the settlement of your objection. If your objection is well-founded, we will make copies and / or copies of data that we process or have processed available to you and then permanently discontinue processing.

You also have the right not to be subject to automated individual profiling decision-making. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.

Cookies

Google Analytics & Facebook

Our website places cookies from the American companies Google and Facebook as part of the “Analytics” and “Advertising” service. We use these services to track and receive reports on how visitors use the website and respond to advertisements. These processors may be obliged to provide access to this data on the basis of applicable laws and regulations. We collect information about your surfing behavior and share this information with Google and Facebook. Google and Facebook can interpret this information in conjunction with other datasets and thus track your movements on the internet. Google and Facebook use this information to offer targeted advertisements (Adwords) and other Google and Facebook services and products.

Cookies of this parties

In the event that software solutions from third parties use cookies, this is stated in this privacy statement.

Changes in the privacy policy

We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we process collected data relating to you, we will notify you by e-mail.

Contactgegevens

Woosa B.V.

Schepenen 7

8232DB, Lelystad

T +31(0) 320-33-77-77

E support@woosa.nl

Contactperson for privacy matters

Mevr. J. Risch