A couple of years ago, Candycase moved away from WooCommerce to Shopify due to technical difficulties. Shopify was easier to overcome those issues at that moment.

The challenge

Candycase known for its phone cases collection, originally ran on WooCommerce. However, after facing technical issues and frustrations, they made the decision to move to Shopify. While this seemed like the right move at first, it didn’t take long before new limitations surfaced mainly in performance, flexibility and platform costs.

The Shopify setup introduced several hidden challenges:

• Slower performance scores
• Limited control over essential backend processes
• Restrictions in customization and plugin freedom
• Increasing monthly fees without proportional growth

With growing frustrations, the Candycase team reached out to Woosa to explore a full migration back to WooCommerce, with a focus on speed, control and long-term scalability.

The solution: a smooth WooCommerce migration with Woosa

After a detailed intake and platform audit, our team at Woosa mapped out a full migration strategy. The goal? Migrated Candycase back to WooCommerce without losing any critical data, while improving the performance, structure and user experience.

The migration process included:

• Full backup and export of product, order and customer data from Shopify
• Rebuilding the front-end with performance and UX in mind
• Clean WooCommerce installation with minimal and optimized plugins
• Integration of caching, CDN and HPOS (High-Performance Order Storage)
• Setup of a new server environment focused on stability and speed
• SEO checks and redirects to prevent ranking loss post-migration

The entire migration was completed seamlessly and without downtime, ensuring that Candycase could continue to serve customers without interruption.

The result: speed, freedom & control restored

One of the biggest frustrations Candycase experienced with Shopify was performance. That’s why improving PageSpeed scores and Core Web Vitals was a key goal of the migration.

Performance comparison (Google PageSpeed Insights):

Shopify scores before migration:

• Mobile: 35
• Desktop: 40

WooCommerce scores after migration:

• Mobile: 93
• Desktop: 99

Aside from the massive speed boost, Candycase now enjoys:

• Full control over design and functionality
• Reduced platform costs
• No dependency on Shopify limitations
• The ability to scale without sacrificing performance

A confident return to open-source

With the support of Woosa, Candycase made a bold move and it paid off. Returning to WooCommerce gave them back the freedom, control and performance they were missing. And this time, they’re set up for long-term success, with Woosa standing behind them as their technical partner.

Thinking of moving away from Shopify or coming back to WooCommerce?

Let’s talk! Your store deserves a platform that grows with you.