Our WordPress Support make your WooCommerce store fast and high-performing 24/7.
Even when you experience traffic peaks or high load.
€89 monthly
Most popular
€189 monthly
€289 monthly
Hosting Resources | |||
WooCommerce sites | 1 | 2 | 4 |
Monthly visitors | 25,000 | 50,000 | Unlimited |
Storage | 10GB | 25GB | 50GB |
PHP workers | 4 | 8 | 16 |
Staging site | ✗ | ✓ | ✓ |
Performance & Stability | |||
PageSpeed Guarantee | 85+ | 90+ | 90+ |
WooCommerce Support | ✓ | ✓ | ✓ |
24/7 Uptime Monitoring | ✓ | ✓ | ✓ |
Troubleshooting | ✓ | ✓ | ✓ |
Database Optimization | ✓ | ✓ | ✓ |
Maintenance & Optimization | |||
Cloud Backups | Daily | 2x Daily | 6x Daily |
WordPress Updates & Maintenance | Monthly | Bi-weekly | Weekly |
Database Cleanups | Monthly | Bi-weekly | Weekly |
Security Scans | Monthly | Bi-weekly | Weekly |
Support & Development | |||
Bug Fixing | ✗ | ✓ | ✓ |
Priority Support | ✗ | ✓ | ✓ |
Free Woosa plugin | ✗ | ✓ | ✓ |
Custom Development | ✗ | ✗ | ✓ |
Still have questions about our plugins? Feel free to contact our team anytime!
After you have purchase your Monthly Support Plan we will send you an email with a link to a form where you can provide us your login credentials safely.
This depends on a couple of parameters:
Feel free to ask us for advice. We’re happy to help!
In the beginning it doesn’t matter. However, when we see that hosting could be improved it might be the case that we advise to migrate to a different hosting plan or provider. If that is the case, we will assist in a smooth transition and migration.
Immediately! Once purchased, you will receive an email in which we request additional information. We will first do an extended Site Audit, in which we will define the roadmap for our collaboration.
We are convinced that we can fix everything. However, if we notice during the first Site Audit that this site has been neglected and a rebuild will be necessary, we refund your money and advice to walk a different path. You can also check our Fair-Use Policy for more information.
You can reach is via live chat, WhatsApp and email. Once having purchased a Monthly Support plan, your request through each of those channels will get the highest priority among all our support inquiries (even on Saturday and Sunday).
Our promise is that we provide a maximum response window of 2 hours between 9AM and 9PM CEST timezone, 7 days a week.