Woosa B.V. cares a lot about your privacy. We only process the data needed to improve our services. We handle the data that we collected about you and the way you use our services carefully. We will never give your data to third parties for commercial objectives.
About the dataprocessing
Here you can read about the ways we process your data, where we keep them, which security techniques we use, and who can see the data.
Our webshop is developed with software of WooCommerce. Our webhost is Kinsta. Personal data you provide us with are also available for this party. Kinsta has access to your data to provide (technical)support, they will never use your data for anything else. Kinsta is forced to take security measures because of the agreement we had. The security measures consists of SSL-encryption and a strong password policy. To prevend the loss of data we make regularly back-ups.
Kinsta is our webhost. Kinsta processes personal data in our name, and they won’t use it for their own objectives. Kinsta could be collecting meta data about the use of their services. Meta data is not personal data. Kinsta has made technical and organized measures to prevend loss and unauthorized use of your data. Kinsta is based on our agreement forced to keep the data secret.
We us Gmail for our regular business e-mailtraffic. This party made appropriate and organized measures to prevend abuse, loss and corruption of your and our data. Gmail has nog access to our inbox and we handle our e-mailtraffic confidential.
To handle (a part of) our payments we make use our the services of Mollie. Mollie processes your name, address and residence details. Mollie has made appropriate and organized measures to keep your data protected. Mollie retains the rights of your data in order to improve their services. They could also share the data with third parties to improve their services.
Facturatie en boekhouden
MoneyBird & Exact Online
To keep track of our administration and accounting we use the services of MoneyBird & Exact Online. We provide them with your name, address en residence data in order to complete your order. This information will be protect, sent and saved. MoneyBird has made the appropriate and organized measures to prevend loss and unauthorized use of the data. MoneyBird & Exact Online will not use your data for their own objectives.
Goal of the dataprocessing
Global goal of the processing
We only use your data in order to provide your with our services. This means that the processing of your data always leads to your order. We will not use your data for marketing. If the data your provided us with is being used by us after your order we will ask your permission. Your data will not be used with third parties. Only by third parties in order to complete our accounting and other required administration.
Automatically collected data
Data that has been collected automatically by our site processed it in order to improve our services. The data (for example your IP-address, webbrowser and operating system) are not personal details.
Cooperation in tax and criminal investigations
In some cases Woosa B.V. is obligated to share your data in with the government or criminal investigations. This is based on a legal obligation. In some cases we are forced to provide your data. We will deny it if we won’t break the law.
We will save your data as long as your are our customer. This means that we will save your profile until indicate that don’t want to use our services anymore. If you indicate that you want to stop using our services we will take this as a forget request. Based on administrative requirements we have to save your bills with your data on it. We will save this data until the retentionperiod expires. The staff members don’t have access to your data in this period.
Based on the Dutch and European law you have several rights about personal data that we process. We will explain how you can invoke these rights.
In principle, to prevent abuse, we will only send copies and copies of your data to the e-mail address already known to us. In case that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep records of completed requests, in the case of a request to be forgotten, we save anonymous data. You will receive all statements and copies of data in the machine-readable data format that we use within our systems.
You have at every moment the right to send complains if you ever feel that we abuse your personal data.
Rights of inspections
You always have the right to inspect the data that we process or have processed that relate to your person or that can be traced back to you. You can submit a request to that effect to our contact person for privacy matters. You will receive a reply within 30 days. If your request is accepted, we will send you a copy of all the data to the e-mail address known to us with an overview of the processors who have this data in their possession, stating the category under which we have stored this data.
Right of rectification
You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to you. You can submit a request to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is accepted, we will send you a confirmation that the details have been adjusted to the e-mail address known to us.
Right to restriction of processing
You always have the right to limit the data that we process or have related to your person or that can be traced back. You can submit a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data – until you cancel the restriction – will no longer be processed.
Recht to portability
You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to you by another party. you can submit a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed by us by other processors or third parties to the e-mail address known to us. In all likelihood, we will no longer be able to continue the service in such a case, because the secure linking of data files can then no longer be guaranteed.
Right of objection and other rights
In some cases you have the right to object to the processing of your personal data by or on behalf of Woosa B.V .. If you object, we will immediately start the data processing pending the settlement of your objection. If your objection is well-founded, we will make copies and / or copies of data that we process or have processed available to you and then permanently discontinue processing.
You also have the right not to be subject to automated individual profiling decision-making. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.
Google Analytics & Facebook
Our website places cookies from the American companies Google and Facebook as part of the “Analytics” and “Advertising” service. We use these services to track and receive reports on how visitors use the website and respond to advertisements. These processors may be obliged to provide access to this data on the basis of applicable laws and regulations. We collect information about your surfing behavior and share this information with Google and Facebook. Google and Facebook can interpret this information in conjunction with other datasets and thus track your movements on the internet. Google and Facebook use this information to offer targeted advertisements (Adwords) and other Google and Facebook services and products.
Cookies of this parties
8232DB Lelystad, NL
T +31(0) 320 – 33 77 77
Contactperson for privacy matters
Mevr. J. Risch